Terms of service
TERMS OF SERVICE
Effective Date: September 27, 2026
1. INTRODUCTION
Welcome to Grand Arbor Living. This website is operated by Majestic Markets LLC, doing business as Grand Arbor Living ("Company," "we," "our," or "us").
These Terms of Service ("Terms") govern your access to and use of grandarborliving.com ("Website") and the products and services offered through the Website.
By accessing our Website or purchasing from us, you agree to these Terms. If you do not agree with these Terms, please do not use our Website or Services.
2. ELIGIBILITY
By using our Services, you represent that you are at least the age of majority in your state or jurisdiction and have the legal capacity to enter into these Terms.
If you use the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.
3. ACCOUNTS AND CUSTOMER INFORMATION
If you create an account, you agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.
Please notify us if you believe your account has been accessed without authorization.
4. PRODUCTS, ORDERS, AND PAYMENT
4.1 Product Availability
Products displayed on our Website are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product offerings without prior notice.
4.2 Product Information
We make reasonable efforts to present product descriptions, specifications, dimensions, photographs, colors, and other information accurately.
Because many products are supplied by third-party manufacturers and suppliers, specifications, availability, packaging, and other product details may change.
Colors and appearance may also vary depending on displays, lighting, materials, and manufacturing variations.
4.3 Pricing
Product prices are subject to change without notice.
We reserve the right to correct pricing, typographical, product-information, or other errors.
4.4 Payment
Customers agree to provide current, complete, and accurate billing and payment information when making a purchase.
Available payment methods are displayed during checkout.
4.5 Order Acceptance
Submitting an order does not necessarily constitute final acceptance of the order.
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including due to product unavailability, pricing or listing errors, payment issues, suspected fraud, or other fulfillment-related circumstances.
If an order is canceled after payment has been collected, the applicable amount will be refunded according to the circumstances of the cancellation.
5. SHIPPING AND DELIVERY
Shipping methods, processing times, delivery times, freight requirements, and shipping charges may vary depending on the product, manufacturer, supplier, and destination.
Large or oversized products may require freight or specialized delivery.
Please review our Shipping Policy and any product-specific shipping information for additional details.
Delivery dates and timeframes provided as estimates are not guaranteed unless expressly stated otherwise.
6. RETURNS, REFUNDS, AND CANCELLATIONS
Return eligibility, return shipping, restocking fees, cancellation eligibility, and other return conditions may vary depending on the product and applicable supplier or manufacturer requirements.
Customers must contact Grand Arbor Living before returning a product.
Please review our Return and Refund Policy and any applicable product-specific terms for additional information.
7. THIRD-PARTY MANUFACTURERS AND SUPPLIERS
Grand Arbor Living offers products manufactured and/or fulfilled by various third-party manufacturers and suppliers.
Certain products may therefore be subject to additional manufacturer or supplier requirements, warranties, shipping procedures, installation requirements, return conditions, or other product-specific terms.
Where applicable, these terms may be communicated on product pages, during fulfillment, or through customer service.
8. INTELLECTUAL PROPERTY
Unless otherwise indicated, the content of this Website, including Grand Arbor Living branding, text, graphics, layouts, and other original Website materials, is owned by or licensed to Majestic Markets LLC and is protected by applicable intellectual property laws.
Manufacturer names, product names, trademarks, photographs, and other third-party materials remain the property of their respective owners.
You may not reproduce, distribute, sell, exploit, or otherwise use protected Website content for commercial purposes without appropriate authorization.
9. USER CONTENT AND SUBMISSIONS
If you submit reviews, photographs, feedback, comments, or other content to us, you represent that you have the right to provide that content and that it does not violate applicable law or third-party rights.
You agree not to submit unlawful, abusive, defamatory, fraudulent, obscene, or infringing material.
10. PROHIBITED ACTIVITIES
You may not use our Website or Services:
- For unlawful or fraudulent purposes
- To violate applicable laws or regulations
- To infringe intellectual property or privacy rights
- To transmit malicious software or harmful code
- To interfere with the operation or security of the Website
- To attempt unauthorized access to our systems or accounts
- To provide false or misleading information
- To engage in activity that could harm Grand Arbor Living, our customers, suppliers, or service providers
11. THIRD-PARTY SERVICES AND LINKS
Our Website may use or link to third-party services, websites, payment processors, manufacturers, suppliers, carriers, or other providers.
We are not responsible for the content, availability, privacy practices, or independent operations of third-party websites that we do not control.
12. WARRANTIES AND PRODUCT WARRANTIES
Manufacturer warranties, when applicable, may vary by product and manufacturer.
Any manufacturer-specific warranty terms will be governed by the applicable warranty documentation or terms.
Nothing in these Terms is intended to exclude rights or warranties that cannot legally be excluded under applicable law.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Majestic Markets LLC, doing business as Grand Arbor Living, will not be liable for indirect, incidental, special, or consequential damages arising from use of the Website or Services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
14. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Majestic Markets LLC, doing business as Grand Arbor Living, from claims, liabilities, damages, and reasonable costs arising from your unlawful use of the Website, violation of these Terms, or violation of third-party rights.
15. TERMINATION
We may restrict or terminate access to our Services where reasonably necessary, including in cases involving violation of these Terms, fraudulent activity, unlawful conduct, or misuse of the Website.
16. GOVERNING LAW
These Terms are governed by the laws applicable to Majestic Markets LLC in the State of New York, without regard to applicable conflict-of-law principles.
Nothing in these Terms limits consumer rights that cannot legally be waived.
17. CHANGES TO THESE TERMS
We may update these Terms from time to time.
Changes become effective when the revised Terms are posted to the Website with an updated effective date.
Continued use of the Website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
18. CONTACT INFORMATION
Questions regarding these Terms may be directed to:
Grand Arbor Living
Operated by Majestic Markets LLC
Email: support@grandarborliving.com
Phone: (516) 452-5110
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM EST